Terms of Service
Last updated: August 1, 2025
These Terms of Service govern your use of Chartlyze's marketing analytics platform. By using our service, you agree to these terms.
1. Acceptance of Terms
By accessing or using Chartlyze ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service. These Terms apply to all users of the Service, including visitors, registered users, and paying customers.
2. Description of Service
Chartlyze provides a marketing analytics platform that allows users to:
- Create and customize ROI calculators
- Generate marketing performance reports
- Analyze campaign attribution and effectiveness
- Export data and visualizations
- Share analytics with team members and clients
We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice to users.
3. User Accounts
Account Registration
To use certain features of the Service, you must create an account. You agree to:
- Provide accurate and complete information
- Keep your account information updated
- Maintain the security of your account credentials
- Be responsible for all activities under your account
- Notify us immediately of any unauthorized use
Account Termination
You may terminate your account at any time. We may suspend or terminate accounts that violate these Terms or for other reasons at our discretion, with appropriate notice when possible.
4. Acceptable Use
You agree not to use the Service to:
- Violate any applicable laws or regulations
- Infringe on intellectual property rights
- Upload malicious code or attempt to disrupt the Service
- Reverse engineer or attempt to extract source code
- Use the Service for competitive analysis of Chartlyze
- Share account credentials with unauthorized users
- Attempt to overwhelm our systems with excessive requests
- Upload false, misleading, or inappropriate content
5. Your Data
Data Ownership
You retain ownership of all data you upload to or create within the Service. This includes your marketing data, calculations, reports, and any other content you generate.
Data Use License
By using the Service, you grant Chartlyze a limited license to process your data solely for the purpose of providing the Service to you. We will not use your data for any other purpose without your explicit consent.
Data Security
We implement reasonable security measures to protect your data, but you acknowledge that no system is completely secure. You are responsible for maintaining appropriate security measures for your own systems and data.
6. Billing and Payments
Subscription Plans
Chartlyze offers various subscription plans with different features and usage limits. Current pricing is available on our website and may be updated from time to time.
Payment Terms
- Subscription fees are billed in advance
- Payments are processed securely through Stripe
- All fees are non-refundable except as required by law
- You authorize automatic renewal unless cancelled
- Price changes will be communicated 30 days in advance
Free Trial
We may offer free trials for new users. Trial periods and limitations are specified at signup. Trials automatically convert to paid plans unless cancelled before the trial ends.
7. Intellectual Property
Chartlyze Property
The Service, including its design, functionality, algorithms, and underlying technology, is owned by Chartlyze and protected by intellectual property laws.
User Content
You retain rights to content you create using the Service, but you grant us permission to display, process, and transmit such content as necessary to provide the Service.
Feedback
Any feedback, suggestions, or ideas you provide about the Service may be used by Chartlyze without compensation or attribution.
8. Privacy
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices.
9. Disclaimers and Limitation of Liability
Service Disclaimer
The Service is provided "as is" without warranties of any kind. We do not guarantee that the Service will be uninterrupted, error-free, or meet your specific requirements.
Limitation of Liability
To the maximum extent permitted by law, Chartlyze shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.
10. Indemnification
You agree to indemnify and hold harmless Chartlyze from any claims, damages, or expenses arising from your use of the Service, violation of these Terms, or infringement of any rights.
11. Termination
Either party may terminate these Terms at any time:
- You may cancel your subscription through your account settings
- We may terminate for violations of these Terms
- We may discontinue the Service with reasonable notice
- Upon termination, your access will be suspended or terminated
- You may export your data before termination
12. Governing Law
These Terms are governed by the laws of the United States and the State of Delaware, without regard to conflict of law provisions. Any disputes will be resolved in the courts of Delaware.
13. Changes to Terms
We may update these Terms from time to time. We will notify users of material changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the updated Terms.
14. Contact Information
If you have questions about these Terms, please contact us:
Get in Touch
Email: legal@chartlyze.com
We will respond to your inquiry within 48 hours.